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National Business Research Institute Recognizes TenderHeart Health Results | News

TenderHeart Health Outcomes Earns a Place in NBRI’s Circle of Excellence

PLANO, TX and DALLAS, April 21, 2022 /PRNewswire-PRWeb/ — The National Business Research Institute (NBRI) is pleased to welcome TenderHeart Health Outcomes to the NBRI Circle of Excellence! This is the first year that TenderHeart Health Outcomes has won the prestigious award!

the NBRI Circle of Excellence Award rewards organizations that demonstrate high levels of customer experience through rigorous, scientific and psychological research of their customers. Organizations must score at or above Stretch Performance at the 75th percentile of their industry, which is no small feat.

Soft heart Health Outcomes is benchmarked or benchmarked against its industry, which is a subset of NBRI’s Big Data of 10.5 billion survey responses. TenderHeart Health Outcomes is at the 90th percentile, which is “best in class.” NBRI commends the leadership of TenderHeart Health Outcomes for its commitment to scientific and psychological research of its clients and the continuous improvement of its client experience.

Soft heart Health Outcomes adopts the best practice of continuously evaluating customer satisfaction and targeting the variables that determine customer satisfaction, including job satisfaction, management style, culture and fairness. NBRI’s root cause analysis, including linear regressions and random forest models of TenderHeart Health Outcomes raw data, provides TenderHeart Health Outcomes with the insights and actions needed for continuous improvement in thinking, behavior and customer experience.

“Great business leaders manage the people, processes, and products of their organizations. They understand that the rich insights NBRI gets from their clients and customers allows them to manage how people experience their organization in a very precise way. “, effective and focused. Those experiences determine the financial performance of every organization, whether for better or for worse. Understanding thinking and managing experiences for maximum performance is what we do at NBRI,” says the doctor. Jan G. WestPh.D., CEO and Psychologist at INBR. “TenderHeart Health Outcomes’ great achievement in winning this prestigious award is a direct result of TenderHeart Health Outcomes’ commitment to measuring and improving the customer experience.”

About TenderHeart Health Results

For nearly two decades, Soft heart Health Outcomes (formerly known as Longhorn Health Solutions) improves the lives of those they serve through high quality incontinence care management. Their mission is to provide exceptional incontinence management through services and products that improve health outcomes and expand access to care so that more patients can live happier, more confident and independent lives. TenderHeart Health Outcomes is a privately held company headquartered in Austin, TXand a customer operations center at san antonio texas, United States. TenderHeart is a division of the medical equipment and supplies merchant wholesaler industry specializing in the management of disease and incontinence. They derive great satisfaction from serving the community and are committed to innovation, compassion, integrity and equality by impacting the lives of all.

About NBRI

INBR conducts psychological studies of employees, customers, and the market for businesses, and uses this data to help organizations leverage these human factors to make improvements in operations and strategy. With extensive experience across all industries, NBRI’s research teams provide clients with a combination of deep industry knowledge and expert advice. NBRI’s mission is to help its clients set new standards of excellence in their industries. NBRI product offerings, such as benchmarking and deep inferential analytics such as Random Forest with Artificial Intelligence and Machine Learning, ensure that NBRI customers focus on the most impactful problems in the most efficient way .

National Institute for Business Research, Inc.

2701 Dallas Parkway; Office 650

Map, TX75093



TenderHeart Health Outcomes

11310 US-290

Austin, TX 78737


Media Contact

Scott AtkinsNational Business Research Institute, 1-800-756-6168, [email protected]

SOURCE National Business Research Institute