PLANO, TX, March 16, 2022 /PRNewswire-PRWeb/ — The National Business Research Institute (NBRI) is pleased to welcome Stahl Peterbilt Inc to the NBRI Circle of Excellence!
the NBRI Circle of Excellence Award recognizes organizations that demonstrate high levels of customer experience through rigorous, scientific and psychological research of their customers. Organizations must score at or above Stretch Performance at the 75th percentile of their industry, which is no small feat.
Stahl Peterbilt Inc is benchmarked or benchmarked against its industry, which is a subset of NBRI’s Big Data of 10.5 billion survey responses. Stahl Peterbilt Inc is at the 81st percentile. NBRI commends the leadership of Stahl Peterbilt Inc for its commitment to scientific and psychological research of its customers and the continuous improvement of its customer experience.
Stahl Peterbilt Inc adopts the best practice of continuously evaluating customer satisfaction and targeting the variables that determine customer satisfaction, including job satisfaction, management style, culture and fairness. NBRI’s root cause analysis, including linear regressions and random forest models of Stahl Peterbilt Inc raw data, provides Stahl Peterbilt Inc with the insight and actions necessary for continuous improvement in thinking, behavior and of customer experience.
“Great business leaders manage the people, processes, and products of their organizations. They understand that the rich insights NBRI gets from their clients and customers allows them to manage how people experience their organization in a very precise way. “, effective and focused. Those experiences determine the financial performance of every organization, whether for better or for worse. Understanding thinking and managing experiences for maximum performance is what we do at NBRI,” says the doctor. Jan G. West, Ph.D., CEO and psychologist at NBRI. “Stahl Peterbilt Inc’s great achievement in winning this prestigious award is a direct result of Stahl Peterbilt Inc’s commitment to measuring and improving the customer experience.”
About Stahl Peterbilt
Stahl Peterbilt Inc is one of the best Peterbilt dealers in North America and supports Northern Alberta spread over three sites for all its medium and heavy trucking needs. Stahl Peterbilt Inc is honored to sell and support the Peterbilt brand, providing customers with new and used truck sales, parts, service, financing, rental and leasing along with a fleet of mobile service units. Stahl Peterbilt Inc continually strives for excellence in its approaches to customer service, with its state-of-the-art facilities and quality performance.
INBR conducts psychological studies of employees, customers, and the market for businesses, and uses this data to help organizations leverage these human factors to make improvements in operations and strategy. With extensive experience across all industries, NBRI’s research teams provide clients with a combination of deep industry knowledge and expert advice. NBRI’s mission is to help its clients set new standards of excellence in their industries. NBRI product offerings, such as benchmarking and deep inferential analytics such as Random Forest with Artificial Intelligence and Machine Learning, ensure that NBRI customers focus on the most impactful problems in the most efficient way .
National Institute for Business Research, Inc.
2701 Dallas Parkway; Office 650
Stahl Peterbilt Inc
18020 – 118 Avenue
Edmonton, ABT5S 2G2
Scott AtkinsNational Business Research Institute, +1 800-756-6168, [email protected]
SOURCE National Institute for Business Research